Compliance & Regulation
Advisers urge new health secretary and chancellor to tackle NHS wait times and cost of living
While driving down NHS waiting lists and alleviating the cost of living crisis feature among the key priorities advisers say the new chancellor and health secretary need to focus on, one director...
Read moreFCA appoints six directors as remit expands
The Financial Conduct Authority (FCA) has appointed six directors as it increases its headcount to meet a growing remit and to achieve its strategy, which launched in April. The appointments fill a...
Read moreFCA rejects no claims discount and ‘polluter pays’ approach to fees
The Financial Conduct Authority (FCA) has rejected the possibility of a no claims discount to its annual fees for firms which have no complaints upheld by the Financial Ombudsman Service (FOS). It...
Read moreFewer than 100 complaints about protection and health insurance advice – exclusive
Fewer than 100 complaints were made against advisers regarding the most common protection and health insurance products in the last year, Health & Protection can reveal. Data from the Financial Ombudsman Service...
Read moreHealth and protection advisers face 3.5% levy hike but FCA eases minimum fees
Advisers in the health and protection insurance sectors face a 3.5% increase in the fees they have to pay to the Financial Conduct Authority (FCA) during 2022/23. Firms operating in these markets,...
Read moreComplaints down 40% as scams and customer service biggest issues – FOS
The number of complaints received by the Financial Ombudsman Service (FOS) fell 40% to 165,263 in 2021/22, down from 279,146 in 2020/21, but the precentage of complaints upheld rose. Overall, across the...
Read moreFinancial advice qualifications ‘unattainable’ for dyslexic people – Knowles
Advice firm Cura Financial Services has warned the current additional support options made available are not enough for dyslexic people trying to take qualifying exams and appealed for further work on the...
Read moreWho derives greater benefit from a non-advised sale? – Walters
The advised versus non-advised debate currently bubbling away in the industry is a fascinating one. Is this a battle between the dark side and the light, or between innovators trying to push...
Read more‘Stark warning’ as female leadership in financial services stagnates
Female representation among senior management in the financial services industry has stagnated with little progress made in 2021, according to the annual review of the Women in Finance Charter. The government’s Women...
Read more‘Financial services sector is not diverse and inclusive’ – FCA
The Financial Conduct Authority (FCA) does not believe the financial services sector is diverse and inclusive and emphasised that diversity and inclusion is a good thing for firms and the markets they...
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