Compliance & Regulation

Just one in 10 SME owners claim to have taken out income protection insurance, according to a report from the Federation of Small Businesses. The report Paying a Premium? which surveyed 819...

Small business leaders do not trust insurers promoting the importance of cover for their employees and organisations, a Department for Business, Energy & Industrial Strategy (BEIS) commissioner has warned. Liz Barclay, small...

The Financial Conduct Authority (FCA) received 1,212 complaints in the 2021/22 financial year, 24% fewer compared to 1,596 in 2020/21, allowing the regulator to clear its complaints backlog. The regulator added that...

The Financial Conduct Authority (FCA) is barely meeting half of its service level targets after another worsening performance in the last financial year. The regulator met its service level agreement (SLA) targets...

Staff numbers at the Financial Conduct Authority (FCA) fell by 167 in the last financial year despite the regulator focusing on recruitment and it eventually hiring 374 people from outside the organisation....

The Financial Conduct Authority (FCA) processed just 44.7% of complete notifications of appointed representative (AR) status within its target over the last financial year. This was down from 48.1% in the financial...

The Financial Conduct Authority (FCA) generated a £113.6m surplus for the 2021/22 financial year pushing its cash reserves above the maximum target, according to the regulator’s annual report. This annual surplus included...

The Financial Ombudsman Service (FOS) has appointed a deputy chief ombudsman and chief operating officer (COO) to work under incoming CEO and chief ombudsman Abby Thomas. The regulator is also currently recruiting...

Aetna International failed to fully meet the requirements of the Competition and Markets Authority’s (CMA) private healthcare market investigation order for almost seven years. The insurer did not inform its customers data...

HM Treasury has today announced the appointment of Ashley Alder as chairman of the Financial Conduct Authority. Alder (pictured) is currently chief executive officer of the Securities and Futures Commission (SFC) in...