Appointments / Industry

The Financial Conduct Authority (FCA) has defended its flagship Consumer Duty policy as going ‘significantly beyond’ Treating Customers Fairly (TCF) as it aims to create a culture shift within the industry. The...

The level of a cancer sufferer's physical activity can have a direct, positive impact on their survival chances, according to data from Vitality. The insurer’s South African parent company Discovery analysed 88,000...

Advisers operating in the health and protection insurance and mortgage sectors have escaped the prospect of picking up the massive costs of failures in other parts of the financial services industry. In...

Healthcode has appointed Richard Aris to the newly-created role of head of business development. Aris (pictured) will plan and direct Healthcode's sales and development activity and report to managing director, Peter Connor....

Manulife has appointed CEOs of its Canadian and Asia operations as part of changes to its executive leadership team. Naveed Irshad succeeds Michael Doughty as CEO of the provider's Canada segment ahead...

The protection industry must do more to help brokers effectively tackle harrowing calls where customers talk about ending their own lives, according to Alan Knowles, managing director at Cura Financial Services. Knowles...

Incoming regulation and a steep decline in marriages mean it has never been more important for advisers to ensure protection policies are properly set up for cohabitee partners, according to consultant Johnny...

Health and dental plan provider Simplyhealth has invested a "significant" sum in Ampersand, a provider of digital therapies for inflammatory conditions. The firm said the investment will help accelerate the adoption of...

Aegon paid out £139m across all protection benefits last year, according to individual protection claims data for 2021. The data reveals the provider helped more than 1,600 families and businesses in 2021,...

Regulators from across the spectrum have agreed to develop metrics to measure the regulatory burden on the financial services industry. The move comes after leaders and senior representatives from the Financial Conduct...