Aviva is offering Origo’s Unipass Letter of Authority (ULoA) service to support individual protection cases.
Letter of Authority requests and responses can now be obtained electronically from the insurer for protection products.
It added that a tracking service is also available to keep advisers updated on the progress of their requests.
The insurer said the move continued a strategy of digital improvements to simplify processes, making it easier for advisers to keep up to date with and amend protection policies for their clients.
Aviva protection change manager Matt Usher said: “We are constantly looking for ways to improve and simplify adviser interactions with our protection business.
“Origo’s Unipass Letter of Authority service is a perfect example of providing secure, efficient services and we are pleased to make this available for advisers to experience the benefits.”
Origo CEO Anthony Rafferty added the firm was excited to welcome the insurer to its service.
“Aviva coming on board reflects the growing momentum among providers to help advisers deliver a faster and more client-friendly service in this area,” he said.
