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Aviva is enhancing its fracture cover benefit for new protection policies to improve financial support for customers during their recovery. Cover is available for 18 types of bone fractures and 11 of...

Alan Murphy, communications and insights manager at Health Shield, speaks to Health & Protection about not being adequately prepared to be told he had testicular cancer, the mental health challenge he faced,...

The Financial Conduct Authority (FCA) has highlighted some of the good practices found in its review of the bereavement claims process and urged insurers to take note of them and potential areas...

Health & Protection is launching its UK provider service ratings to recognise those insurers and providers who consistently offer the best service, experience and support to advisers across the retail health and...

One in four women would feel uncomfortable telling their boss the real reason they were off sick if they had female-related health issues. This is according to an Axa Health poll of...

More automation could be the key to speeding up the bereavement claims processes, but this may not always be possible for group life claims. This is according to advisers Health & Protection...

Life insurers have been told to settle death claims quicker and improve how they monitor claims times or face further action by the Financial Conduct Authority (FCA). It demanded significant improvements with...

Simplyhealth is to offer customers the choice of accessing women’s health-focused GPs when booking an appointment through its online service at no additional cost. The women’s health-focused GP services provided by HealthHero...

Income protection (IP) has historically not had the high profile and dedication of life and critical illness cover as it has traditionally lagged behind in terms of sales. But increased wait times...

Insurance premium tax (IPT) receipts reached £956m in October 2024, according to data from HM Revenue & Customs. The sum brought the seventh-month total for the 2024/25 tax year to £5.5bn. The...