carousel

Epassi has appointed Antonio Barradas to the newly created role of regional managing director. The digital employee benefits platform said his appointment reflects a new regional structure at Epassi, built around the...

Customer complaints to the Financial Ombudsman Service (FOS) about protection and private medical insurance (PMI) represent a very small portion of its caseload. But the latest data from the FOS revealed the...

The Financial Ombudsman Service (FOS) has announced a series of changes aimed at transforming the way it operates to improve its service for consumers and firms. This includes a new registration stage...

Rising prices and increased competition are troubling advisers, but Mark Dunne hears a warning for insurers to avoid complacency.   Clients are starting to consider self-insuring and downgrading their coverage as international...

  The decision to pay is only one part of the story. For many families, the real challenge is everything that follows. This is where advisers can make the biggest difference. I...

Pricing out customers from accessing weight-loss treatments could widen existing health inequalities across the country. This is according to advisers Health & Protection spoke to following analysis from the King’s Fund, released...

Georgia Shepherd, protection adviser at Mint FS, speaks to Health & Protection about making the move into protection from hospitality, overcoming initial self-doubt about changing career, the importance of keeping an open...

Swiss Re has appointed Damien Bartlett as head of its life and health market unit for UK and Ireland and Middle East and Africa.  The appointment will take effect 1 November 2026. ...

Denplan, part of The Simplyhealth Group, has appointed Nick Tait (pictured) to the newly created role of managing director.  At the start of the year, Simplyhealth revealed it would be creating two...

Expectations around service levels are high, but IPMI needs a human touch despite AI advances, writes Mark Dunne.   Customers are demanding “gold-plated service” to go with their international private medical insurance...