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Private medical insurance (PMI) and protection complaints to the Financial Ombudsman Service (FOS) have increased year-on-year across virtually all major product categories. Income protection saw the largest uplift in terms of number...

Omni Protect, Fintel’s whole of market protection club, has appointed Dave Butler (pictured) to the newly created role of head of protection development. Butler (pictured) joins from Legal & General where he...

An overly optimistic outlook is leaving younger consumers exposed to potential financial shocks. This is according to a poll of 2,000 adults from Vitality which indicated a generational divide in how risk...

Allianz Partners has launched a range of international private medical insurance (IPMI) plans for Dubai and Northern Emirates in partnership with Orient Insurance. The Sphera suite of international healthcare plans is designed...

Scottish Widows paid out £219m in protection claims in 2025. This was down from £236.6m in protection claims in 2024 and the £234m paid out in 2023. Over the year Scottish Widows...

Royal London has refreshed its anniversary emails to protection customers. Around one million protection customers will receive the enhanced anniversary emails during 2026. The rollout is already under way for income protection...

MetLife UK has added virtual physiotherapy services across its individual protection portfolio. Delivered through the insurer’s partnership with HealthHero, the virtual physiotherapy service will be available to all individual protection customers from...

Partial payments on critical illness (CI) protection plans serve a valuable need for policyholders particularly as many conditions such as cancer are being found earlier. Hannah Cook, head of protection business development...

The starting point for advisers talking to pro wrestlers about taking out protection is not asking them: ‘Whatcha gonna do when you get injured and can’t work?’ This is according to Rhys...

Chesnara has told Health & Protection that more redundancies could be on the way at HSBC Life UK as it works to integrate its latest acquisition. The insurer bought HSBC Life UK for...