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The Financial Conduct Authority (FCA) believes customer service in the general insurance and protection markets has improved over the last three years, despite outcomes only improving by a couple of percentage points....

BHSF has re-joined the Association of Medical Insurers and Intermediaries (AMII) as a corporate member. BHSF provides cash plans and health and wellbeing services across the UK. Health & Protection understands BHSF...

Axa Health has promoted Kelly Morris to the role of large corporate distribution director. Head of corporate retention and client delivery at Axa Health for the past four years, Morris (pictured) moved...

Habito has hired Britney Trussler as protection expert, joining from Dynamo where she was protection manager . The advice firm revealed Trussler was just one of several additions planned as the firm...

Medical inflation is a significant challenge that impacts the affordability and sustainability of global health systems, employee benefit programmes and the total cost of care for patients. It is influenced by various...

A quartet representing Vitality and MetLife took the acclaim as best team at the annual Santé Group charity golf day. The fourth annual event, held for a third year at The Belfry,...

Intermediaries in the health and protection insurance markets will see a steeper drop in the fee rate payable to the Financial Conduct Authority (FCA) than previously expected due to soaring revenues. In...

Improving patient outcomes transcends the NHS and requires all healthcare systems to work together to achieve this goal, according to Sir Stephen Powis (pictured), in his final speech as NHS England medical director....

Chesnara is considering the possibilities of retaining the protection insurance new business operations of HSBC Life when it takes over the firm, Health & Protection understands. Health & Protection also understands that...

Spectrum.Life has promoted Ellie Janik to the role of director of client success.  Janik was previously the strategic customer success manager when she started at Spectrum.Life at the beginning of the year. ...