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Customers releasing sensitive data making AI-generated enquiries – Knowles
Customers are increasingly generating protection insurance enquiries using artificial intelligence (AI) services such as ChatGPT, but this is presenting serious issues for themselves and advisers by doing so. Cura Financial Services co-managing...
Read morePMI products must be more understandable as NCDs ‘too complex’ – Fairer Finance
Private medical insurance (PMI) providers have been urged to up their game in ensuring customers can actually understand their products, by consumer group Fairer Finance. Elements such as no claims discounts (NCDs)...
Read moreMost life policyholders unaware of terminal illness benefits – MoneySupermarket
Most life insurance policyholders do not know they can access an early pay out following a terminal diagnosis. This is according to a survey from MoneySuperMarket of 2,000 adults which showed just...
Read moreAdvisers are pro-Christmas jumpers but understand client sensitivities
Advisers generally support client-facing staff wearing Christmas jumpers, but the complexity of the debate reflects the importance of the sector's position. It was a close call, with some respondents thinking they spread...
Read moreHighest IP sales in a decade highlight positive Q3 for protection – Gen Re
Protection policy sales nudged up in the third quarter of the year, led by income protection (IP) and standalone critical illness (CI) product lines. Data from Gen Re showed 516,283 individual protection...
Read moreIPT raises £6.8bn in first eight months of financial year
Insurance premium tax (IPT) raised almost £7bn in the first eight months of the 2025-26 financial year. Latest HM Revenue & Customs (HMRC) data showed IPT raised £6.78bn in the first eight...
Read moreA turbulent year of two halves but health insurance market sees easing inflation ahead – analysis
The year 2025 may be remembered as a turbulent year of two halves for the private medical insurance (PMI) market. Companies and individuals continue to see the attraction of taking out cover...
Read moreWilliam Russell adds remote GP and range of health services for expats
William Russell is introducing a virtual GP service, preventative and mental health support as well as help expats stay safe on assignment as part of a range of new complimentary digital services...
Read moreGallagher’s O’Rea to succeed Aon’s Keilty as BIBA deputy chairperson
The British Insurance Brokers’ Association (BIBA) has appointed Gallagher UK CEO Michael Rea as its next deputy chairperson. Rea (pictured) succeeds Aon UK CEO Jane Keilty, who has reached the end of...
Read moreHealthcode to integrate Epractice with NHS systems
Healthcode is launching a project to integrate its Epractice solution with NHS systems extending its reach to private healthcare providers who offer services to NHS patients. Healthcode will be transforming Epractice into...
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One of my biggest fears is the sector rowing back on inclusivity and we lose progress – Steve Collinson, Zurich
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Aviva expands ChatGPT app for life insurance customers
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PMI providers covering complication-cutting weight loss treatment ahead of surgery would ‘clean up’ – Schofield
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Guardian adds critical illness and combined life value options
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PMI-funded hospital admissions hit another record high – PHIN
