Rehabilitation and case management provider HCML has launched a digital rehabilitation pathway that brings online referral, triage, booking and treatment to the personal injury market.
The platform, which digitises the entire rehabilitation process, is developed and overseen by HCML clinicians, led by Dr Alex Smallwood.
Recommended treatment is overseen by HCML and delivered through its network of clinically governed providers.
Commenting on the launch, Keith Bushnell, chief executive officer at HCML, said: “The recent reforms only serve to heighten the need for further efficiency in the claims handling process.
“With a pure digital solution, we make it extremely easy to access treatment, ensuring the best possible clinical outcomes, while supporting organisations to navigate the changes in the way fast-track claims are handled.”
HCML chief medical officer Dr Smallwood added: “Efficiencies in the claims handling process are created from the point of referral by automatically guiding the claimant through an assessment and treatment pathway within minutes.
“Our 24/7 digital service allows them access at a time that is convenient to them, preventing delays in treatment which can increase case duration by up to 10%.
“HCML’s platform provides a holistic approach to personal injury using the biopsychosocial model which considers wider ranging factors to ensure the most appropriate treatment for the quickest recovery,” Dr Smallwood adds.