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MetLife UK has appointed Charlotte Lade as head of customer propositions. In her new role, Lade (pictured) will be responsible for driving innovation in proposition development to enhance the customer experience and...

Tavistock Investments has promoted Johanna Rager to its board in the role of group finance and operations director.   Her promotion was announced in Tavistock’s annual report which was released earlier this...

Insurers need to up their game in providing better access to annual benefit statements and added value services. This is according to panellists assembled for the final day of the Income Protection...

Cygnet Health Care was fined £1,530,000 today after pleading guilty in a criminal prosecution brought by the Care Quality Commission (CQC), over the death of a young woman using one of their...

Cigna Healthcare Hong Kong has appointed Stephen Wong as chief distribution officer.  Wong was previously the general manager for Now Health International in Hong Kong and also for China.  Prior to that...

The Protection Distributors Group (PDG) says it stands ready to help the Financial Conduct Authority (FCA) better "understand and differentiate" regulation of protection sector commission after the regulator's warning to the market....

Mercer officially opened its Macau office this week, which started business earlier in the year.  The office in the Macau Special Administrative Region (SAR )is in addition to the company’s offices in...

While delays in protection underwriting are commonplace now due to increased GP workloads created by the pandemic, such waits can be turned into a positive - and may even save a life....

YuLife has the launched Yuniversity, a series of in-app continuing professional development (CPD) courses for brokers. The courses, which have been awarded CPD accreditation by the Chartered Insurance Institute (CII), aim to...

Despite 42% of UK adults with protection products experiencing significant life changes, only 28% consulted their financial adviser to review their cover, according to LV= research. For the study, LV= surveyed 4,000...