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I have heard the Financial Conduct Authority’s (FCA) Consumer Duty described in many ways. This ranges from “unnecessary meddling”, to which I do not subscribe, to the “Retail Distribution Review mark II...

Customers will keep their protection policies in place if the benefits are sold correctly to them in the first place - even with an significant interest rate hike. Pam Brown, owner of...

The number of referrals for children's mental health services has soared during the pandemic and is now the biggest source of child referrals for a health issue, according to Royal London. Data...

  Bupa has launched a new bitesize academy module on supporting line managers to talk about period health, as part of the Bupa Academy for workplace health and wellbeing. Stigma around period...

Holloway Friendly is offering members the ability to pause their insurance and payments for up to six months in response to the cost of living crisis. The option will be made available...

The US, Australia and Singapore have taken a keen interest in the Financial Conduct Authority's development of its Consumer Duty. The revelation came from Sheldon Mills, executive director for consumers and competition...

Canada Life is witnessing greater demand for line manager training in subject areas previously considered "off the agenda" like menopause training. Ian Ranger, head of claims and medical underwriting at the insurer...

Royal London's new business sales of protection products fall 43% year-on-year, according to the mutual's interim results for the first six months of 2022. New protection business sales were down to £12m...

The number of people in the UK suffering symptoms associated with long Covid for more than a year has fallen by 46,000, according to official figures. The findings appear to finally show...

The Bank of England is predicting UK inflation will hit just over 13% in the fourth quarter of the year which will coincide with the country entering a year-long recession. In a...