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FCA clears complaints backlog as commissioner slams ‘unjustified’ compensation stance
The Financial Conduct Authority (FCA) received 1,212 complaints in the 2021/22 financial year, 24% fewer compared to 1,596 in 2020/21, allowing the regulator to clear its complaints backlog. The regulator added that...
Read moreShortlist announced for Best Diversity & Inclusion Strategy award
The shortlist for Best Diversity & Inclusion Strategy at the UK Health & Protection Awards 2022 has been revealed. Six insurers from across the health and protection industry have been shortlisted for...
Read moreConsumer Duty brings greater emphasis on adviser responsibility to write or refer protection cover – Thomson
It’s three years ago since my operation to remove a tumour having been diagnosed with breast cancer a few weeks previously. Thankfully I had a brilliant surgeon, my treatment was successful, and...
Read moreIntroducing… Lizzie Bell, London Mortgage Partners
Lizzie Bell, protection adviser at London Mortgage Partners, speaks to Health & Protection about her passion for mental health, why people thinking of entering the sector should not think of insurance as...
Read morePlight of IP clients with long-term conditions risks customer harm – Wilkinson
There is an important aspect of diversity and inclusion which is under the radar and requires focus for the industry - the plight of so many people living with health conditions who...
Read moreAetna failed to meet CMA order requirement for seven years
Aetna International failed to fully meet the requirements of the Competition and Markets Authority’s (CMA) private healthcare market investigation order for almost seven years. The insurer did not inform its customers data...
Read more‘I don’t think the age of the white, middle-aged man is past us but the industry is becoming more diverse – Parker
Andrew Parker, head of people & culture at LifeSearch, speaks to Health & Protection about wanting to see a truer representation of UK demography for marketing of protection products, the benefits of...
Read more‘The whole spectrum of queer identities do not fit into a neat corporate box’ – Cowie
Marianne Cowie, strategic execution manager at Zurich, speaks to Health & Protection about corporate attitudes towards gender presentation, getting to a good place in ensuring workplaces are LGBTQ+ inclusive and how the...
Read moreAdvisers call on new PM to prioritise tax treatment changes for PMI and protection products
Advisers have called on Boris Johnson's successor to prioritise the introduction of tax relief for income protection plans and the removal of insurance premium tax on health insurance products. With Johnson resigning...
Read moreAdvisers urge new health secretary and chancellor to tackle NHS wait times and cost of living
While driving down NHS waiting lists and alleviating the cost of living crisis feature among the key priorities advisers say the new chancellor and health secretary need to focus on, one director...
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Gilchrist joins Swiss Re as protection industry affairs manager
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Canada Life group risk sales up and individual protection arm sold to Chesnara
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Perci Health launches virtual neuropathy clinic following CQC registration
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No government has ever gone far enough to incentivise or promote occupational health – Gregson
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NHS wait list falls to 7.29m
