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The Financial Conduct Authority (FCA) has told insurers they should be examining the amount of commission paid as part of the distribution process when complying with the incoming Consumer Duty. The issue...

The Financial Ombudsman Service (FOS) has reassured firms that it will not apply the incoming Consumer Duty rules retrospectively. This is according to Simon Rawle, ombudsman leader at the FOS who was...

The Financial Conduct Authority (FCA) has said concerns raised by the industry about the speed of implementation of its incoming Consumer Duty have been “well heard”. While the regulator acknowledged many communications...

The protection industry must do more to help brokers effectively tackle harrowing calls where customers talk about ending their own lives, according to Alan Knowles, managing director at Cura Financial Services. Knowles...

Incoming regulation and a steep decline in marriages mean it has never been more important for advisers to ensure protection policies are properly set up for cohabitee partners, according to consultant Johnny...

Aetna International has begun its exit from the international private medical insurance (IPMI) market by starting to introduce and refer its customers to Allianz Partners. The insurers have also published further details...

Protection claims payouts hit a new record in 2021, according to data from the Association of British Insurers (ABI) and Group Risk Development (Grid). The data reveals £6.8bn was paid out in...

Georgia d'Esterre has left Guardian to take on the newly created role of executive head of marketing at National Friendly. The former head of marketing at Holloway Friendly left that role in...

Shortlists for the UK Health & Protection Awards 2022 adviser categories have been revealed. The shortlists cover 14 categories spanning the breadth of the health and protection insurance industry. These include new...

Shortlists for the UK Health & Protection Awards 2022 provider categories have been revealed after advisers voted to support their favoured providers. The shortlists cover 14 categories spanning the breadth of the...