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Insurance provider call service seems to have improved significantly since experiencing a fall-off in quality last year, according to some brokers and advisers approached by Health & Protection.  Last year several providers,...

Axa Health commercial director Fergus Craig is to retire in May 2025 after more than 30 years in the business. Vitality chief commercial director Ali Hasan will replace Craig as commercial director...

While age old problems connected to GP reporting and overly complex processes continue to obstruct protection underwriting, one adviser has told Health & Protection he is 'pleasantly surprised' at the speed of...

Bupa Global has appointed Simon Thompson as head of corporate development - UK and Africa. Thompson shared the news from his LinkedIn account. He joins from UnitedHealthcare Global where he was associate...

Aviva CEO Amanda Blanc has estinguished adviser hopes of resurrecting some AIG Life products as it continues the integration of the firm following its acquisition in April. Answering  a question from Health...

Relationships are at the heart of keeping an industry such as the IPMI sector working smoothly where the end result is ensuring people’s health is being taken care of. Advisers and providers...

Howden has promoted Rod Jones to chief operating officer (COO) of its new acquisition ActiveQuote. In the wake of the deal, Howden told Health & Protection that all ActiveQuote staff were being...

Howden has acquired Help Me Compare Group Ltd (ActiveQuote) and its subsidiaries for an undisclosed sum. Howden said the acquisition enhances its presence in the consumer insurance sector and reflects its broader...

Holloway Friendly head of underwriting and claims Helen Jacobs has told advisers they should contact her if they feel the mutual is not meeting its eight underwriting promises. Jacobs (pictured) told Health...

The issue of regulation within the employee assistance programme (EAP) industry has always been a contentious topic. Proponents of more regulation insist that it will provide a consistent level of quality, confidentiality,...