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Compliance processes and advice guidelines exist in various networks and firms across our industry and it’s fair to say they differ between firms. Having worked as an adviser, I appreciate how compliance...

Private medical insurance (PMI) claims are on course for another record year and may break the £5bn barrier in 2024, a rise of more than 11%, according to Healthcode. Data from Healthcode...

The individual private medical insurance (PMI) market is growing exponentially. This is not just down to effective marketing of the product, but also to market forces, extensive press headlines and ongoing record...

The pandemic changed the game for the way in which everyone looks at their own mental health due to lockdowns cutting people off from their friends, family and local support networks. But...

Voting for the UK PMI and Protection Provider Service Ratings 2024 will close this week and we want to hear from intermediaries around the market. You can vote to recognise those UK...

British Friendly has appointed HealthHero as its virtual GP provider, replacing previous provider Square Health. Confirming the appointment, British Friendly told Health & Protection: "We have chosen HealthHero as our partner for...

Capturing more granular data from more sources including social media and reviewing unsuccessful cases submitted to the Financial Ombudsman Service (FOS) are among a series of improvements financial services firms can make...

Zurich has launched a global life protection business with the move triggering a shuffling of CEOs in the new arm and UK operations. The insurer noted the move was a major part...

Arthur J. Gallagher & Co is buying fellow multinational intermediary AssuredPartners for $13.45bn, approximately £10.56bn, from private equity firm GTCR. Gallagher said it expected to save around $160m through synergies between the...

Doctor Care Anywhere Group has appointed Laura O’Riordan as CEO. Her latest role was as president at EMed Healthcare UK which was previously known as Babylon Health. But she has also held...