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Insurer target markets too broad and lack detail as does FCA guidance – advisers
Insurers need to up their game in compiling product target market statements as they are too broad and vary widely in terms of detail, but so too should the Financial Conduct Authority...
Read moreFCA slams ‘poor’ PMI and protection product target market statements
The Financial Conduct Authority (FCA) has singled out target market statements from private medical insurance (PMI) and income protection (IP) products as “examples of poor practices that could cause customer harm”. It...
Read moreFCA requiring product withdrawals and other ‘urgent’ action as insurers and advisers failing to demonstrate fair value
The Financial Conduct Authority (FCA) is requiring insurers and intermediaries to take remedial actions including ordering them to withdraw products where it has material concerns about providing fair value. The regulator said...
Read moreProviders’ call service has largely improved but response times vary – advisers
Insurance provider call service seems to have improved significantly since experiencing a fall-off in quality last year, according to some brokers and advisers approached by Health & Protection. Last year several providers,...
Read moreAxa Health’s Fergus Craig retiring after 30 years as Ali Hasan joins from Vitality
Axa Health commercial director Fergus Craig is to retire in May 2025 after more than 30 years in the business. Vitality chief commercial director Ali Hasan will replace Craig as commercial director...
Read moreAdvisers see mixed results in protection underwriting
While age old problems connected to GP reporting and overly complex processes continue to obstruct protection underwriting, one adviser has told Health & Protection he is 'pleasantly surprised' at the speed of...
Read moreBupa Global appoints head of corporate development from UnitedHealthcare
Bupa Global has appointed Simon Thompson as head of corporate development - UK and Africa. Thompson shared the news from his LinkedIn account. He joins from UnitedHealthcare Global where he was associate...
Read moreAviva’s Blanc confirms end of some AIG Life products
Aviva CEO Amanda Blanc has estinguished adviser hopes of resurrecting some AIG Life products as it continues the integration of the firm following its acquisition in April. Answering a question from Health...
Read moreIPMI House of Lords roundtable: Finding the right blend crucial for relationships and service levels
Relationships are at the heart of keeping an industry such as the IPMI sector working smoothly where the end result is ensuring people’s health is being taken care of. Advisers and providers...
Read moreJones promoted to ActiveQuote COO post-Howden acquisition
Howden has promoted Rod Jones to chief operating officer (COO) of its new acquisition ActiveQuote. In the wake of the deal, Howden told Health & Protection that all ActiveQuote staff were being...
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