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Capturing more granular data from more sources including social media and reviewing unsuccessful cases submitted to the Financial Ombudsman Service (FOS) are among a series of improvements financial services firms can make...

Zurich has launched a global life protection business with the move triggering a shuffling of CEOs in the new arm and UK operations. The insurer noted the move was a major part...

Arthur J. Gallagher & Co is buying fellow multinational intermediary AssuredPartners for $13.45bn, approximately £10.56bn, from private equity firm GTCR. Gallagher said it expected to save around $160m through synergies between the...

Doctor Care Anywhere Group has appointed Laura O’Riordan as CEO. Her latest role was as president at EMed Healthcare UK which was previously known as Babylon Health. But she has also held...

Royal London has launched a joint life second death life cover option to help clients with their estate planning and mitigate inheritance tax (IHT) changes announced in the Autumn Budget. The option,...

To mark Grief Awareness Week, Beth Sutton-Evans, marketing campaign manager working in protection at Legal & General, speaks to Health & Protection about the overwhelming grief she has experienced since the death...

UnitedHealth Group has expressed the company's deep sadness and shock following the shooting of UnitedHealthcare CEO Brian Thompson. Reports from the US reveal Thompson (pictured) was shot dead yesterday morning outside the...

Health & Protection is launching its second Protection Forum for advisers, intermediaries and brokers working in the UK protection insurance sector. The Protection Forum, in association with HSBC Life UK and Underwrite...

Advice networks have argued the regulator does not have the scale or ability to directly authorise thousands of appointed representative (AR) firms, should the regime be overhauled. The networks also maintained that...

More diverse workforces could ensure more people benefit from protection cover - particularly where customers are penalised for being open more about mental health conditions. This is according to Evric Davis, protection...