Legal & General Group Protection has agreed a partnership with long-term condition management support service ConnectPlus, from Health and Care Innovations (HCI).
Available to all insured employees and their immediate family, the ConnectPlus app helps support the day-to-day self-management of six long-term conditions – stroke, cancer, multiple sclerosis, Type 2 diabetes, long Covid and rheumatoid arthritis.
The insurer said the evidence-based app will play a central role in its personalised multidisciplinary team (MDT) pathways, helping individuals to take control of their condition and improve their health – both at home and at work.
It was designed alongside NHS clinicians and patients – and is used in various NHS Foundation Trusts. The app includes:
- Health trackers and scores to monitor pain or symptoms, enabling and informing follow-ups with the individual’s regular GP or specialist;
- Condition specific, clinically approved patient information videos, and articles;
- Medication reminders to support treatment regimes;
- A diary to help with dosage information, plus hospital or GP appointment information and reminders.
Legal & General added the app also benefitted line managers and HR by helping them understand a condition and its impact on life and work ability, so they can better support employees, including making informed reasonable adjustments where required.
Vanessa Sallows, claims and governance director at Legal & General Group Protection, (pictured) said: “After many years of advocating – and evidencing – the benefits to people and business of personalised MDT pathways, we are always looking for ways to enhance those pathways, focusing squarely on taking a holistic and people-centred approach.
“The addition of the ConnectPlus app helps us further embed digital health into the customer experience, extending MDT support and enabling a way to support employees – plus their immediate families, HR and line managers – in the kinds of daily decisions that impact outcomes.”
Richard Wyatt-Haines, director at HCI, added: “Sadly, there are increasing numbers of people living with a long-term condition. This can be tough for each individual, their families and the people they work with.”
