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L&G joins CIExpert’s Insight Zone

by Graham Simons
25 April 2023
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Legal & General has joined CIExpert’s critical illness cover (CIC) policy information hub.

The Insight Zone expands the existing comparison service offer a broader perspective on an insurer’s policy propositions.

Last month L&G upgraded its critical illness plan.

Alan Lakey director at CIExpert, (pictured) said: “In the past few years, advisers have been faced with a pandemic, rising interest rates and a cost-of-living crisis creating challenges outside of their control, so I was unsure how the industry would react to the introduction of the new Consumer Duty regulation too.

“I don’t have a reputation for welcoming new regulations as they are often ill-conceived, however as I have often argued, critical illness conditions criteria should be judged by outcomes.

“Evidence to date suggests that Consumer Duty is driving an outcome where an increasing number of advisers will engage in protection product selection in a much more qualitative manner.

“We are delighted to have another significant insurer like L&G join the CIC Insight Zone.”

Julie Godley, director of intermediary, Legal & General Retail, said: “We’re thrilled to be the latest insurer to join CIExpert’s Protection Insight Zones.

“Providing advisers with the information and knowledge they need to ensure their clients get the best possible advice is central to everything we do.

“The range of interactive tools CIExpert have developed as part of their Insight Zone helps advisers explain how the flexibility of Legal & General’s protection plans can help deliver good customer outcomes when their clients need it most.”

Last week CIExpert extended its Insight Zone to include income protection products as the first step of its move into the product sector.

 

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