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Royal London paid 98.7% of all protection claims made in 2024, posting another record total of more than £751m as 65,385 claims were approved.  The figure was £20m more than in 2023,...

The Financial Conduct Authority (FCA) is sending data requests and detailed questionnaires to insurers in the protection insurance sector as part of its market study. The requests are asking for data from...

Hong Kong-based AIA Group has announced that Mark Tucker will return to AIA to succeed Edmund Sze-Wing Tse as group board chairman as of 1 October 2025.  Tucker, who was previously CEO...

Poor mental health, particularly anxiety and low mood, continue to be the primary driver of calls to Zurich's employee assistance helplines. Zurich's Corporate Risk report reveals anxiety and low mood accounted for...

Despite seeing their potential, generation Z (born between 1997 and 2012) does not think AI advisers have all of the answers at present. This is according to panellists who were asked whether this...

Generation Z (born between 1997 and 2012) needs to be underwritten in a different way - mindful of their propensity to eschew smartphone use and openness around mental health. This was one...

Legal & General paid £347m in claims across its group risk products in 2024, slightly below its total from 2023. For group income protection (GIP) L&G paid 3,542 claims in 2024, with...

Mortgage Advice Bureau (MAB) deputy CEO Ben Thompson is stepping down from his position and leaving the board of the mortgage and protection intermediary at the end of this year. In a...

Health Shield Friendly Society is appointing Graham Berville as the chairman of the board, replacing Julie Hansen who has stepped down from her position after five years in the role.  Berville takes...

Bupa UK Insurance and Cleveland Clinic London have agreed a new multi-year contract, and have launched a value-based healthcare pilot and a no-shortfall guarantee for consultant fees.  The value-based healthcare pilot includes...