news

Advice technology firm, Focus Business Solutions, trading as Focus Advice Technology, has completed its management buyout (MBO) from Abrdn. The buyout was led by Dave Upton (pictured), who has been with the...

Shepherds Friendly has appointed Mark Myers as chairman. The mutual said his appointment comes as it embarks on a transformative five-year strategy ahead of its 200th anniversary celebrations in 2026. Myers, who...

Medicash has successfully identified its 1,000th clinically validated case of skin cancer among Medicash policyholders since launching its partnership with SkinVision in 2020. Since introducing SkinVision to policyholders, Medicash has given its...

Voting for the UK PMI and Protection Provider Service Ratings 2024 will close this week and we want to hear from intermediaries around the market. You can vote to recognise those UK...

The age-old protection debate has been price versus quality and it’s fair to say most of us will believe it should be quality first and price second. Having now supported the advice...

British Friendly has appointed HealthHero as its virtual GP provider, replacing previous provider Square Health. Confirming the appointment, British Friendly told Health & Protection: "We have chosen HealthHero as our partner for...

Capturing more granular data from more sources including social media and reviewing unsuccessful cases submitted to the Financial Ombudsman Service (FOS) are among a series of improvements financial services firms can make...

Life and critical illness insurance provider Beagle Street is set to entering the intermediary space next year.  One step towards that was achieved with the launch of Beagle Street’s direct to consumer...

This discussion took place before the Financial Conduct Authority published its critical review of how insurers are managing the life claims process.   Health & Protection’s latest Individual & Business Protection Report...

The Financial Conduct Authority (FCA) has released its findings on the quality of Consumer Duty board reports pointing out the areas of good practice and areas for improvement – and is critical...