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FCA critical of ‘rubber stamped’ Consumer Duty board reports
The Financial Conduct Authority (FCA) has released its findings on the quality of Consumer Duty board reports pointing out the areas of good practice and areas for improvement – and is critical...
Read moreSesame Bankhall appoints DA distribution director
Sesame Bankhall Group (SBG) has appointed Claire Cherrington as directly authorised (DA) distribution director, subject to approval from the Financial Conduct Authority (FCA). Her appointment is the fourth addition to SBG’s executive...
Read moreNHS waiting list bounces back up by nearly 32,000
The NHS waiting list for treatment in England bounced back up by almost 32,000 in October. According to the latest data, there were 7,541,373 treatment pathways waiting to be completed in October,...
Read moreFirms will get £175 refund from CMCs for failed FOS complaints
Advisers, insurers and other financial services firms will be refunded £175 if a complaint taken to the Financial Ombudsman Service (FOS) is not won by the claims management company (CMC) submitting it....
Read morePhil Jeynes leaving Reassured after returning to ‘full health’
Reassured director of corporate strategy Phil Jeynes is leaving the business at the end of the year. After more than five years at the broker firm including as a member of the...
Read moreFOS cases up almost 100,000 but fees unchanged
The Financial Ombudsman Service (FOS) is holding its fees for advisers and intermediaries at the same level for the next year despite a near-100,000 surge in cases this year. Complaint cases submitted...
Read moreZurich unveils global arm consolidating all protection business and shuffles UK CEO
Zurich has launched a global life protection business with the move triggering a shuffling of CEOs in the new arm and UK operations. The insurer noted the move was a major part...
Read moreUtmost Group wraps up Lombard International acquisition
Utmost Group has received all necessary regulatory approvals to complete the acquisition of Lombard International Assurance Holdings ahead of expected completion of the deal on 30 December 2024. Upon completion, Lombard International...
Read moreCirencester Friendly joins International Cooperative and Mutual Insurance Federation
Cirencester Friendly has joined the International Cooperative and Mutual Insurance Federation (ICMIF). The global organisation brings together more than 200 members from 60 countries and aims to promote the mutual and cooperative...
Read moreBroadway hires senior health and wellbeing consultant from Reich
Broadway Insurance has appointed Melissa Jayne Golder as senior health and wellbeing consultant. Golder's appointment reunites her with Broadway director of healthcare, Emma Wood, who she previously worked with at Reich Healthcare....
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