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Protection Forum: Adviser CI knowledge is pretty poor – Lakey
The level of adviser knowledge about critical illness is "pretty poor," according to Alan Lakey director of CI Expert. Participating in a panel debate at Health & Protection's inaugural Protection Forum in...
Read moreProtection Forum: Insurer leaders want ‘honest’ conversation on loaded premiums and would be ‘delighted’ if FCA took action
Leaders from major protection insurers have called for the sector to have an honest conversation about loaded premiums and commissions, with one CEO saying they would be "delighted" if the Financial Conduct...
Read moreProtection Forum: Its ‘insane’ that customers aren’t getting annual statements about their insurance cover – Jeynes
Insurance companies need to contact their customers more frequently and should send out at least an annual statement, according to Phil Jeynes, director of corporate strategy at Reassured. Jeynes (pictured) was speaking...
Read moreProtection Forum: Allowing protection customers time to think makes the difference – Chohan
Allowing protection insurance customers time to think makes all the difference for Apprentice candidate and protection adviser Raj Chohan. Addressing delegates at Health & Protection's inaugural protection conference in the City of...
Read moreProtection Forum: Standardised approach to insurer fair value reporting would be ‘helpful’ – Fothergill
Standardising how protection insurance providers report fair value assessments will be "helpful" for advisers grappling with Consumer Duty. This is according to Paul Fothergill, regulatory engagement manager at Sesame Bankhall Group (pictured),...
Read moreTimpson resigns from dementia champions group to protest DWP payment recovery
Johnny Timpson has resigned from the Prime Minister’s Champion Group for Dementia Communities in protest at Department for Work and Pensions (DWP) policy. Announcing his decision, Timpson (pictured) highlighted the case of...
Read moreNow is the time to end loaded premiums – Baigrie
Now is the time for protection insurers allowing intermediaries to use loaded premiums to end this practice, according to LifeSearch chairman Tom Baigrie. Speaking at the advice firm's Awards yesterday, Baigrie (pictured)...
Read moreReassured customer claims up 25% to £50m
Customers who bought life or critical illness insurance policies through Reassured received more than £50m in claims payments last year. The broker firm said this was an increase of 25% from 2022...
Read moreAFM members paid out more than £70m in IP claims
Association of Financial Mutuals (AFM) members paid out more than £70m in claims to 7,000 customers in 2023. This compares to £52m in claims in 2022. Part of the increase is linked...
Read moreL&C Mortgages promotes Harrington to CEO
L&C Mortgages has appointed Mark Harrington as CEO subject to regulatory approval. Harrington (pictured), who joined the company in 2003, has held a number of different roles in his time with the...
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