news

A tick-box approach to implementing incoming rules will not suffice as the Financial Conduct Authority (FCA) has warned it is already acting with a Consumer Duty mindset. This is according to Therese...

The Association of Mortgage Intermediaries (AMI) is urging advisers to clearly communicate the value of protection cover, effectively signpost to third parties and increase the sharing of real-life claims stories. The recommendations...

The Association of Mortgage Intermediaries (AMI) has called on advisers to be more transparent with customers about how they are paid and for insurers to be more flexible with commission models for...

Global regulations in international health insurance are constantly evolving. Recently, GDPR (General Data Protection Regulation), Covid-19 and telemedicine have posed a variety of challenges to insurers navigating the global regulation landscape. In...

The Financial Ombudsman Service (FOS) has received and upheld fewer income protection-related complaints in the second quarter of its financial year than the previous quarter. However, it received and upheld more private...

Alan Knowles has praised insurers for paying out on retrospective claims and urged advisers to do a little extra probing of customers about existing protection policies they may have in place. The...

MorganAsh has partnered with open finance platform Moneyhub to help it measure customer vulnerablity. The partnership will see MorganAsh use Moneyhub’s platform to access customers' financial data with their explicit consent to...

Zurich Insurance is seeking to replicate success in recruiting neurodivergent individuals right across the Europe, Middle East and Africa region, according to Shelley Ferris-Smith, its EMEA regional lead and diversity, equity, inclusion,...

To mark Movember, Dean Nulty, IT service delivery manager at Zurich, (pictured) tells Health & Protection about being diagnosed with prostate cancer on his birthday, why men should not take their health...

One in five employers are seeking to provide private medical insurance (PMI) to their staff over the coming year due to an increase in sickness rates, according to research by the Independent...