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WPA has updated its health app to enable customers to upload cash plan receipts. The system is being modified from one which previously required customers to send receipts by posts to one...

Protection industry representatives Johnny Timpson and Kevin Carr were among the winners recognised at the Chartered Insurance Institute (CII)’s Public Trust Awards today. Industry stalwart and independent consultant Timpson (pictured) picked up...

Bupa expects to complete its £125m rebate to customers next week and revealed that use of its virtual GP service grew fourfold since the pandemic hit. But the insurer also emphasised concerns...

The Financial Conduct Authority (FCA) has been sharply criticised for failing to hold itself to the same level of accountability as the firms it regulates and for hiding behind collective responsibility. In...

The Exeter has paid more than £1.5m in cash benefit for overnight hospital stays since it increased the level of refund as a result of the coronavirus pandemic. Steve Bryan, director of...

The UK may be home to twice the number of long Covid sufferers than first feared, with research suggesting the figure could be as high as two million. The Imperial College London-led...

Zurich is revamping its recruitment practices as new data indicates a slight widening of its ethnicity pay gap. Releasing its UK ethnicity pay gap data for 2021, the insurer revealed a mean...

Vitality has overhauled its private medical insurance (PMI) offering including the creation of a panel of consultants which policyholders will be rewarded for using. The insurer said the panel consists of thousands...

Massachusetts Mutual Life Insurance Company has appointed Ying Yu as head of sustainability. Yu was most recently senior vice president at property management firm Prologis where she was responsible for the global...

Amazon Canada has launched My Wellbeing, an online wellbeing platform offering staff access to a range of physical, mental, social and financial care providers. The online retailer has been widely criticised throughout...