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Omni Protect appoints former HBSC Life head of protection distribution as head of strategic partnerships

by Graham Simons
29 June 2026
HSBC Life UK promotes Waters to head of protection distribution
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Omni Protect has appointed Richard Waters (pictured) to the newly created position of head of strategic partnerships for protection and health.   

Previously head of protection distribution at HSBC Life, Waters will focus upon driving new initiatives and partnerships for Omni Protect, while bidding to deliver improved customer outcomes through stronger adviser and provider partnerships.

During more than 30 years at HSBC, Waters held a number of senior sales, product management, and operational roles, working across the lending, protection, and health sectors. 

Emma Vaughan, managing director of Omni Protect, said: “Richard brings with him a wealth of experience and deep industry expertise from his time at HSBC, and we’re incredibly excited to welcome him to our ever-expanding team.

“His knowledge, insight, and passion for delivering strong partner relationships will be invaluable as we continue to grow and innovate within the protection market.

“We’re looking forward to the next chapter and the opportunities ahead with Richard on board.”

Waters added: “I’m excited to be joining Omni Protect at such an important time for the protection market.

“Throughout my career, I’ve always believed that the strongest partnerships are built on trust, collaboration, and a shared commitment to delivering better outcomes for customers.

“For me, strategic partnerships are about far more than commercial agreements. When advisers, providers, and technology partners work together with a common purpose, we can simplify customer journeys, improve access to protection, and help more families receive the financial support they need when it matters most.

“I’m looking forward to working with our partners across the industry, building lasting relationships, and helping Omni Protect continue to innovate and grow, always with customer outcomes at the heart of everything we do.”

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