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OneFamily adds cancer support services to over 50s life cover

by Graham Simons
19 July 2021
Advisers in the dark about terminal illness payouts, survey finds
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OneFamily has expanded its benefits package offered with its over 50s life cover to include an advice service for carers, an app for cancer patients and a coaching service for cancer survivors as they return to work.

The insurer works with RedArc to provide long-term one-to-one personal support as a standard benefit with the plan. From the start of the policy, with no qualifying period, customers can receive support from a dedicated personal nurse

The cover already includes emotional support to help customers and their loved ones cope with the diagnosis of a serious or terminal illness or practical help by providing information and advice while they are undergoing treatment.

Paul Bridgwater, group head of product at OneFamily, said: “For those with care responsibilities there’s Podplan, which provides information and help for carers on a range of practical, financial and social issues relating to the elderly.

“Then there’s the Careology app for people undergoing cancer treatment, which puts the patient in control of their cancer journey and makes the diagnosis a little easier to manage. The data from the app can be shared with RedArc’s experienced, registered nurses to ensure the customer receives the best possible personalised support.

“Finally, we’ve included Working With Cancer, which provides coaching and training services for cancer survivors to help them as they return to the normality of work and the financial independence it provides.”

Christine Husbands, managing director of RedArc, added: “Providing long-term expert medical and emotional support from our team of nurses is at the heart of what we do.

“However, we recognise the value that specialist partners bring and we are delighted to work with Podplan, Careology and Working With Cancer to help us improve the lives of our patients with cancer or elderly care issues”

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