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The biggest ongoing challenge around Consumer Duty is the subjectivity around its application. This is according to St James's Place (SJP) divisional director Tony Müdd (pictured), who spoke to Health & Protection...

The Consumer Duty has become the biggest regulatory challenge facing the financial services sector since the Retail Distribution Review (RDR) a decade ago. The good news is for companies operating in the...

Aviva is reviewing its growth plans for 2023 and 2024 and has apologised to private medical insurance (PMI) customers as it continues to tackle the issue of long waiting times for its...

The British Insurance Brokers' Association (BIBA) has appointed David Sparkes as regulation director. Head of commercial, Nicola Maguire and head of insurance, Alastair Blundell also now have wider remits, to attend certain...

All advisers should ensure they are "well-advanced" on their journey towards compliance with Consumer Duty, according to Branko Bjelobaba, principal at consultancy Branko. Speaking to Health & Protection on the morning the...

Boston Mutual Life Insurance Company has appointed Daniel King as regional sales director for western New York, Pennsylvania, and West Virginia within its distribution and business development department. King will be responsible...

Medical insurers in the United States may soon have to change their approach to mental health care, as US president Joe Biden has called them out for making it too difficult for...

International private medical insurance (IPMI) premiums have been increasing in Dubai largely due to higher demand for medical services as the economy returns to life after Covid.  Dubai, a part of the...

There was a slight increase in protection and health insurance coverage in the two-year period since the pandemic first, hit fuelled by growing appetite for health cash plans and income protection. However...

People’s experiences of A&E care in England are worse than in previous years, with waiting times escalating to extreme levels, according to a survey by hospital regulator the Care Quality Commission (CQC).  A...