Individual

WPA has added functionality to its Health app in a bid to improve customer experience. The redesigned app enables customers to track the progress of their claims and communicate with WPA through...

Simplyhealth has unveiled a £60m venture capital fund with an undislosed investment in gynaecological health company Daye. The insurer told Health & Protection it has taken a minority stake in Daye and...

The winners of the UK Health & Protection Awards 2022 were revealed at a glittering ceremony at the London Hilton Park Lane. Watch the video highlights below of the night as the...

Axa Health has issued refunds to customers after services were affected by the Covid-19 pandemic but has not disclosed how much those refunds were worth. As part of the process it has...

The Financial Conduct Authority (FCA) has emphasised insurers must have good insight of the appointed representatives (ARs) they work with in regards to the incoming Consumer Duty. ARs have been a key...

The number of working aged adults who are economically inactive to due to long-term sickness has risen by half a million since the start of the pandemic, according to official data. The...

The Financial Ombudsman Service (FOS) has repeated its pledge that it will not apply the Consumer Duty to complaints retrospectively as it sought to reassure the financial servvices industry. During an Association...

Health secretary Steve Barclay has been urged to "get a grip" of the growing crisis in the NHS as official data indicates the number of people waiting to start NHS treatment in...

Aviva’s UK health and protection operation recorded an 18% decline in new business sales from £51m to £42m in the third quarter of the year compared to the same period in 2021....

The Advertising Standards Authority (ASA) has slammed a lead generation firm for using "misleading" and "irresponsible" adverts for private medical insurance (PMI) which were likely to cause fear among the audience. In...