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Advisers must assess how charges give fair value for different consumers – FCA
The Consumer Duty requires adviser firms to think about how their charges represent fair value for different groups of consumers and they must adapt where necessary, the Financial Conduct Authority (FCA) has...
Read moreFCA already acting with Consumer Duty mindset against firms – Chambers
A tick-box approach to implementing incoming rules will not suffice as the Financial Conduct Authority (FCA) has warned it is already acting with a Consumer Duty mindset. This is according to Therese...
Read moreFOS upholds fewer IP complaints but more PMI grievances
The Financial Ombudsman Service (FOS) has received and upheld fewer income protection-related complaints in the second quarter of its financial year than the previous quarter. However, it received and upheld more private...
Read moreMorganAsh partners with Moneyhub on customer vulnerability assessments
MorganAsh has partnered with open finance platform Moneyhub to help it measure customer vulnerablity. The partnership will see MorganAsh use Moneyhub’s platform to access customers' financial data with their explicit consent to...
Read moreMovember: I was diagnosed with prostate cancer on my birthday, don’t ignore the symptoms – Nulty
To mark Movember, Dean Nulty, IT service delivery manager at Zurich, (pictured) tells Health & Protection about being diagnosed with prostate cancer on his birthday, why men should not take their health...
Read moreThe UK Health & Protection Awards 2022 supplement – the winners
The UK Health & Protection Awards 2022 supplement is out now with all the highlights from the night. It includes all the winners, shortlists, photos from the night and insight into the...
Read moreNational Friendly launches four-tier PMI product
National Friendly has launched a new private medical insurance (PMI) product aimed at helping customers navigate the ongoing cost of living crisis. The product offers four levels of cover to customers aged...
Read moreHealth insurers accused of paying doctors below 1999 fees for some procedures
Doctors have accused insurers of putting a chokehold on the private healthcare market and paying less than they were in twenty years ago for conducting certain procedures. The Independent Doctors Federation said...
Read moreBupa denies consultants and anaesthetists are ditching it over fees as Aviva acknowledges practitioner challenges
Bupa Insurance CEO Alex Perry said the insurer is not seeing “widespread challenges” with securing consultants and anaesthetists to conduct procedures due to the fees it is paying. However, Aviva Health procurement...
Read moreInsurer argued in court that clarity for policyholders was anti-competitive – FCA
An insurer argued in court that providing clarity of cover for policyholders was anti-competitive, the Financial Conduct Authority (FCA) has said. The tactic was revealed by FCA CEO Nikhil Rathi (pictured) who...
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