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Voting for the UK PMI and Protection Provider Service Ratings 2024 will close this week and we want to hear from intermediaries around the market. You can vote to recognise those UK...

British Friendly has appointed HealthHero as its virtual GP provider, replacing previous provider Square Health. Confirming the appointment, British Friendly told Health & Protection: "We have chosen HealthHero as our partner for...

Star Health and Allied Insurance Company, a standalone health insurance company headquartered in Chennai, India, has announced the launch of a retail health insurance product focussed on Millennials, called Super Star.  ...

Capturing more granular data from more sources including social media and reviewing unsuccessful cases submitted to the Financial Ombudsman Service (FOS) are among a series of improvements financial services firms can make...

Advisers, insurers and other financial services firms will be refunded £175 if a complaint taken to the Financial Ombudsman Service (FOS) is not won by the claims management company (CMC) submitting it....

The Financial Ombudsman Service (FOS) is holding its fees for advisers and intermediaries at the same level for the next year despite a near-100,000 surge in cases this year. Complaint cases submitted...

Broadway Insurance has appointed Melissa Jayne Golder as senior health and wellbeing consultant. Golder's appointment reunites her with Broadway director of healthcare, Emma Wood, who she previously worked with at Reich Healthcare....

The Financial Conduct Authority (FCA) has identified fair value outcomes, including the impending pure protection market review, and claims handling within life insurance as part of its ongoing priorities for the Consumer...

Arthur J. Gallagher & Co is buying fellow multinational intermediary AssuredPartners for $13.45bn, approximately £10.56bn, from private equity firm GTCR. Gallagher said it expected to save around $160m through synergies between the...

Doctor Care Anywhere Group has appointed Laura O’Riordan as CEO. Her latest role was as president at EMed Healthcare UK which was previously known as Babylon Health. But she has also held...