Individual

A Northern Ireland-based adviser has laid down the gauntlet to insurance leaders to tackle the "massive" problem emerging from oversaturation of the private healthcare market and lack of hospital capacity across the...

Aviva UK Health managing director Steve Bridger has admitted call waiting times at the insurer remain less than perfect, but noted it had improved and pledged advisers and customers would see near...

The largest amount Dentists’ Provident paid out to an individual claimant in the past year was £87,800. This is according to the provider's claims report for 2023 which showed 99% of new...

The Financial Conduct Authority (FCA) has rejected calls from smaller financial firms for it to intervene in the professional indemnity insurance (PII) market. The regulator dismissed pleas from two of its engagement...

The Consumer Duty will not be applied retrospectively to complaints received by it and the Financial Ombudsman Service (FOS), the Financial Conduct Authority (FCA) has emphasised. The regulator repeated its assertion about...

More than half (55%) of UK workers who need healthcare have resorted to self-treating medical symptoms due to being unable to access the NHS. This is according to research of 564 workers...

Advisers have proposed options including greater use of artifical intelligence (AI) and mandatory excesses to help control the "saturated" use of virtual GPs in the private medical insurance (PMI) market. The subject...

Medicash is offering the Muhdo Health genetic testing service to policyholders at a 70% discount from standard rates. The cash plan provider’s customers can purchase the Muhdo DNA Insights Kit and monthly...

Insurers need to proactively ensure second-hand trauma experienced when handling distressing claims is understood across the sector. This is according to a report from the 2022/23 Chartered Insurance Institute (CII) New Generation...

Insurers can guard against greenwashing and even greenhushing by being very specific about their environmental, social and governance (ESG) goals and contextualising them effectively. This is according to Jack Roper, group head...