SME

The pandemic changed the game for the way in which everyone looks at their own mental health due to lockdowns cutting people off from their friends, family and local support networks. But...

Medicash has successfully identified its 1,000th clinically validated case of skin cancer among Medicash policyholders since launching its partnership with SkinVision in 2020. Since introducing SkinVision to policyholders, Medicash has given its...

British Friendly has appointed HealthHero as its virtual GP provider, replacing previous provider Square Health. Confirming the appointment, British Friendly told Health & Protection: "We have chosen HealthHero as our partner for...

Capturing more granular data from more sources including social media and reviewing unsuccessful cases submitted to the Financial Ombudsman Service (FOS) are among a series of improvements financial services firms can make...

The Financial Conduct Authority (FCA) has released its findings on the quality of Consumer Duty board reports pointing out the areas of good practice and areas for improvement – and is critical...

Advisers, insurers and other financial services firms will be refunded £175 if a complaint taken to the Financial Ombudsman Service (FOS) is not won by the claims management company (CMC) submitting it....

The Financial Ombudsman Service (FOS) is holding its fees for advisers and intermediaries at the same level for the next year despite a near-100,000 surge in cases this year. Complaint cases submitted...

Broadway Insurance has appointed Melissa Jayne Golder as senior health and wellbeing consultant. Golder's appointment reunites her with Broadway director of healthcare, Emma Wood, who she previously worked with at Reich Healthcare....

The Financial Conduct Authority (FCA) has identified fair value outcomes, including the impending pure protection market review, and claims handling within life insurance as part of its ongoing priorities for the Consumer...

Arthur J. Gallagher & Co is buying fellow multinational intermediary AssuredPartners for $13.45bn, approximately £10.56bn, from private equity firm GTCR. Gallagher said it expected to save around $160m through synergies between the...