Group Risk
Advisers must assess how charges give fair value for different consumers – FCA
The Consumer Duty requires adviser firms to think about how their charges represent fair value for different groups of consumers and they must adapt where necessary, the Financial Conduct Authority (FCA) has...
Read moreFCA already acting with Consumer Duty mindset against firms – Chambers
A tick-box approach to implementing incoming rules will not suffice as the Financial Conduct Authority (FCA) has warned it is already acting with a Consumer Duty mindset. This is according to Therese...
Read moreFOS upholds fewer IP complaints but more PMI grievances
The Financial Ombudsman Service (FOS) has received and upheld fewer income protection-related complaints in the second quarter of its financial year than the previous quarter. However, it received and upheld more private...
Read moreMorganAsh partners with Moneyhub on customer vulnerability assessments
MorganAsh has partnered with open finance platform Moneyhub to help it measure customer vulnerablity. The partnership will see MorganAsh use Moneyhub’s platform to access customers' financial data with their explicit consent to...
Read moreZurich expanding neurodivergent recruitment across EMEA region
Zurich Insurance is seeking to replicate success in recruiting neurodivergent individuals right across the Europe, Middle East and Africa region, according to Shelley Ferris-Smith, its EMEA regional lead and diversity, equity, inclusion,...
Read moreMovember: I was diagnosed with prostate cancer on my birthday, don’t ignore the symptoms – Nulty
To mark Movember, Dean Nulty, IT service delivery manager at Zurich, (pictured) tells Health & Protection about being diagnosed with prostate cancer on his birthday, why men should not take their health...
Read moreTowergate appoints Britton as commercial director from Mercer
Towergate Health & Protection has appointed Jason Britton as commercial director. Britton joins from Mercer Marsh Benefits after 12 years with the firm, most recently as regional director for the North West...
Read moreFew clients cancelling cover but advisers preparing for conversations – Guardian
The vast majority of advisers are not being approached by clients to cancel their protection cover or reduce premiums yet, but they are preparing for it. However despite this situation, almost half...
Read moreThe UK Health & Protection Awards 2022 supplement – the winners
The UK Health & Protection Awards 2022 supplement is out now with all the highlights from the night. It includes all the winners, shortlists, photos from the night and insight into the...
Read moreWomen in same sex relationships having IVF twice as likely to be demoted
Women in same sex relationships undergoing IVF treatment are twice (27% vs 13%) as likely to take a demotion as those in heterosexual relationships due to a lack of support from their...
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One of my biggest fears is the sector rowing back on inclusivity and we lose progress – Steve Collinson, Zurich
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Aviva expands ChatGPT app for life insurance customers
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PMI providers covering complication-cutting weight loss treatment ahead of surgery would ‘clean up’ – Schofield
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Guardian adds critical illness and combined life value options
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PMI-funded hospital admissions hit another record high – PHIN
