Group Risk

Zander Butterworth, protection customer services representative at Canada Life, speaks to Health & Protection about being surprised at the great attitudes towards LGBTQ+ communities across the industry, why moving away from suit...

The Financial Ombudsman Service (FOS) is proposing to cut the rate of interest charged on penalty awards made to customers who it judges have been disadvantaged by financial services firms. It has...

A shortfall in technical skills and a retiring workforce is proving a key pain point for health and protection insurers and their technology systems, writes Owain Thomas.   Download the roundtable supplement...

Income protection (IP) sales have soared due to a number of factors including customers' increased appetite for normal retirement age products and the product potentially making gains at the expense of other...

Group income protection (GIP) products may soon see a boost, as the government seeks to reform welfare, particularly around long-term sickness and economic activity, according to consultancy WTW.  Chris Beardshall, head of...

Scottish Widows is trialling the use of artificial intelligence (AI) systems with the aim of speeding up life and critical illness insurance claims and underwriting. Using AI and natural language processing (NLP),...

To mark Dementia Action Week, Health & Protection speaks to Kathryn Knowles, co-managing director at Cura Financial Services (pictured), about the shock of finding out her dad had Parkinson's-related dementia after her...

The deadline is today for advisers to enter The UK Health & Protection Awards 2025. Entries can be submitted on the Awards website. Those entries begun today can be completed over the...

Lindsey Rix-Broom, CEO of Canada Life UK is to become the CEO for Europe for parent company Great-West Lifeco, as of 1 July.  The insurer said Rix-Broom (pictured) would continue to lead...

While employers see the value of group income protection (GIP) as a means of early intervention to keep employees at work and and demand for this benefit is holding up, economic pressures...