Group Risk

Capturing more granular data from more sources including social media and reviewing unsuccessful cases submitted to the Financial Ombudsman Service (FOS) are among a series of improvements financial services firms can make...

Advisers, insurers and other financial services firms will be refunded £175 if a complaint taken to the Financial Ombudsman Service (FOS) is not won by the claims management company (CMC) submitting it....

Reassured director of corporate strategy Phil Jeynes is leaving the business at the end of the year.  After more than five years at the broker firm including as a member of the...

The Financial Ombudsman Service (FOS) is holding its fees for advisers and intermediaries at the same level for the next year despite a near-100,000 surge in cases this year. Complaint cases submitted...

Zurich has launched a global life protection business with the move triggering a shuffling of CEOs in the new arm and UK operations. The insurer noted the move was a major part...

Generali UK has partnered with the children and young people’s bereavement charity Winston’s Wish, to offer grief and bereavement support to the employees – and their children – who are policyholders of...

The majority of UK employees would swap small monthly treats for access to better health and wellbeing benefits, according to research from Unum UK. The provider's research of 500 employees across UK...

Claire Beardmore is stepping down from her role as partnerships director - retail protection at Legal & General Retail from February next year. With Beardmore (pictured) retiring from the industry, Natalie Hyett,...

A new report from LGBT Great says that four in 10 Gen Z LGBTQ+ professionals in financial services believe industry leaders are failing to be effective allies. The report which polled more...

Brown & Brown has bought advice firm and employee benefits consultancy Drewberry for an undisclosed sum. Following the completion, Drewberry will operate as part of Premier Choice Group (PCG), Brown & Brown’s...