Life insurers will target technology development to increase customer loyalty and engage customers while giving advisers real time data on clients to provide a better service, according to Capgemini. The IT services...
Read moreMore than one in three employers suspect their employees have taken on a second job as cost of living pressures increase, according to a survey from Partners&. The intermediary's survey of 169...
Read moreThe Financial Conduct Authority (FCA) has emphasised that its Consumer Duty applies equally to services such as advice and distribution as it does to products. The regulator also highlighted that insurers cannot...
Read moreFirms' target markets are always likely to include vulnerable people so the Consumer Duty requires them to consider whether their products have features that risk harm to all customers - including those...
Read moreMetLife UK has promoted Justin Harper to head of propositions for the UK - taking responsibility for both individual and group protection. Harper joined MetLife back in September as individual protection product...
Read moreParadigm Protect - which is part of Paradigm Mortgage Services - has added group insurer YuLife to its panel. YuLife provides a range of group insurance products for companies to protect employees...
Read moreThe Chartered Insurance Institute (CII) has appointed leaders of the Society of Insurance Broking (SIB) and Society of Claims Professionals (SOCP). YuTree Insurance director Laura Hancock takes over as chairwoman of the...
Read moreCancer, musculoskeletal (MSK) problems, and mental health concerns were the three conditions most referred to RedArc in 2022. The support organisation's patient data shows that cancer and musculoskeletal issues were up by...
Read moreTwo in five people in the UK may have suffered financial abuse, according to research from Aviva. The research found women were more likely to experience such abuse with nearly half of...
Read moreSetul Mehta has been appointed head of partnership services at The Openwork Partnership with a focus on "bringing Consumer Duty to life". In his new role, Mehta (pictured) will take responsibility for...
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