Individual Protection
Grief Awareness Week: ‘I felt broken and was angry at the world’ – Eason-Whale
Rachel Eason-Whale, customer care manager and vulnerability strategic lead at London & Country Mortgages, speaks to Health & Protection about losing four fantastic women she was close to, how company support helped...
Read moreGrief Awareness Week: ‘My CEO wrote a beautiful card which gave me strength to move forward’ – Slaymaker
Rounding off Grief Awareness Week, Helen Slaymaker, best practice deputy at LifeSearch, speaks to Health & Protection about the incomprehensible pain of losing both parents-in-law to cancer, how the company's benefits offering...
Read moreFCA says protection and PMI are ‘out of scope’ of Advice Guidance Boundary Review
The Financial Conduct Authority (FCA) has confirmed that the private medical insurance and protection insurance advice sectors will not form part of its Advice Guidance Boundary Review. In last year's Autumn Statement,...
Read moreProtection Review: ‘No doubt people here will be in a care home at some point’ – St Louis
With an aging population and more people living beyond the age of 85, insurers need to do more to help customers who may need to face long-term care, according to Rose St...
Read moreHealth & Protection’s Graham Simons wins Protection Review award
Health & Protection senior reporter Graham Simons has been named Protection Journalist of the Year by the Protection Review. His award was announced at the Protection Review Awards in London last night....
Read moreProtection Review- ‘Once discharged with a permanent disability you’re in no man’s land’ – Keefe
The protection sector needs to do more to support the ongoing needs of younger people who suddenly find themselves permanently disabled. This is according to Pippa Keefe, who was appointed commercial director...
Read moreProtection Review: AI will transform claims assessment in protection sector- Gerrard
Artificial Intelligence (AI) is going to be "hugely transformative" for the protection sector helping claims assessors to spend more of their time on more complex cases. This is according to Alastair Gerrard...
Read moreProtection Review: LV= explored lifestyle protection product – Clark
LV= explored the development of a lifestyle protection product which would evolve with a customer’s life, according to its former group executive managing director for protection Iain Clark. Speaking at the Protection...
Read moreFOS seeing Consumer Duty-related complaints already as insurance cases set to rise
The Financial Ombudsman Service (FOS) has already begun seeing cases brought to it which encompass elements of the Consumer Duty regulations introduced in July. And it expects to see more complaints regarding...
Read moreFOS plans levy cut to £70m, lower case fees and charges for CMCs
The Financial Ombudsman Service (FOS) is planning to cut its compulsory levy by which is paid for by all financial services firms to £70m for the 2024/25 financial year. The figure will...
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