Individual Protection

While private medical insurance (PMI) complaints to the Financial Ombudsman (FOS) dropped 9.7% for the third quarter of the 2025 financial year, income protection grievances have continued to soar - up 22.4%...

The Interesting Life Company has launched the Interesting Life Agent (ISLA), a digital tool designed to help advisers quickly predict, understand and explain underwriting decisions. ISLA, developed by The Interesting Life Company...

The Financial Conduct Authority (FCA) is hopeful that exits and entries into the protection insurance market will drive “dynamism,” but the regulator is also alive to the risks of protection gaps emerging....

The boards of OneFamily and Scottish Friendly have announced proposals to merge, bringing together two mutual life assurance providers with almost £10bn assets under management and serving more than 2.3m members across...

World Cancer Day is a timely reminder for all of us in the financial protection sector to educate consumers about preparing for the worst. But what if the worst is not your...

In the fight against cancer, we've come a long way with screening and advances in treatment. Survival rates are up for many cancers, and the chances of making a recovery are better...

Too many people lack protection cover for when things go wrong, according to Sarah Pritchard, deputy CEO at the Financial Conduct Authority (FCA). However the regulator confirmed it will be investigating income...

National Friendly has promoted Duncan Reeves to become its first chief operating officer (COO). It said the role was being designed to accelerate the mutual's technology-led growth strategy. Reeves (pictured) joined National...

Guardian has made several additions to its customer portal including the ability to book GP appointments, see cover upgrades and live cover details. The insurer is also introducing multi-factor authentication to the...

HSBC Life’s closure to new protection business leaves the market bereft of a strong brand which offered instant underwriting decisions and a "market leading" critical illness plan, advisers told Health & Protection....