Individual Protection

The Financial Conduct Authority (FCA) believes customer service in the general insurance and protection markets has improved over the last three years, despite outcomes only improving by a couple of percentage points....

Habito has hired Britney Trussler as protection expert, joining from Dynamo where she was protection manager . The advice firm revealed Trussler was just one of several additions planned as the firm...

A quartet representing Vitality and MetLife took the acclaim as best team at the annual Santé Group charity golf day. The fourth annual event, held for a third year at The Belfry,...

Intermediaries in the health and protection insurance markets will see a steeper drop in the fee rate payable to the Financial Conduct Authority (FCA) than previously expected due to soaring revenues. In...

Chesnara is considering the possibilities of retaining the protection insurance new business operations of HSBC Life when it takes over the firm, Health & Protection understands. Health & Protection also understands that...

Spectrum.Life has promoted Ellie Janik to the role of director of client success.  Janik was previously the strategic customer success manager when she started at Spectrum.Life at the beginning of the year. ...

Broadstone has announced the appointment of Rob Kerry as actuarial director from Utmost. He joins Broadstone’s insurance, regulatory and risk division within its life insurance team which delivers a range of actuarial...

Reassured has appointed Laura Benton to chief customer officer (CCO) - a newly created role with responsiblity for the development of Reassured’s customer strategy. Benton, who co-founded Reassured, previously held the role...

Overall mortality in the first half of 2025 was lower than in the first half of any other year, and 0.5% of a full year’s mortality lower than in the first half...

Life insurance premium increases will "slow significantly" to 1% this year across the globe, according to the Swiss Re Institute. According to Swiss Re Institute's World Insurance sigma, following a strong 2024,...