Individual Protection

One in six people have cancelled or paused protection or private medical insurance (PMI) policies as cost pressures mount, according to research by Howden Life and Health. The figures illustrate how people...

The Chartered Insurance Institute (CII) has launched a guide to help insurance and personal finance firms better identify, support, and deliver fair outcomes for customers in vulnerable circumstances. The professional body also...

The Women in Protection Network has appointed a new executive team with ten members replacing three previous long-standing representatives.  Catherine Trimble, Shelli Bentley, and Stephanie Hydon are stepping down from their roles...

Sesame Bankhall Group (SBG) has appointed Shane Wright as chief technology officer (CTO), in a newly created role focused on driving the group’s technology and data strategy. Wright (pictured) brings more than...

Just one in five parents actively planned for protection cover when purchasing their home, according to research from Vitality. The poll of 2,000 homeowners with a mortgage found only 19% actively planned...

Financial Conduct Authority (FCA) executive director of consumers and competition Sheldon Mills is leaving the regulator, according to a report. Mills, who joined the FCA in 2018, will step down in the...

Sir Charlie Mayfield’s Keep Britain Working Review could not have been clearer and it is a call that has not fallen on deaf ears. The former John Lewis chairman called on UK...

Eleos Life has introduced an AI voice agent which provides in-bound and out-bound customer contact.  The AI voice agent draws answers directly from real Eleos policy documents to address a range of...

Firms which cancel their regulatory permissions part-way through the year will only be charged pro-rated fees, the Financial Conduct Authority (FCA) is proposing. The regulator has put forward a quarterly pro-rating model...

Workplace injury and ill health cost UK plc £22.9bn in just one financial year, according to data from the government’s Health & Safety Executive (HSE). The figure covered the 2023/24 period -...