Individual Protection

The Financial Conduct Authority (FCA) gave the sector some “pretty good” grades in its Market Study interim report, but there is more work to do on improving service levels and closing the...

Reassured has revealed it is working with specialist FOIL AI to use AI data analytics to improve customer experience. The agreement will also help the broker cut non-disclosure and build a future...

CIExpert has added Royal London to its Income Protection (IP) Insight Zone.  The mutual is the eighth insurer to join the platform, and sees it extend its support beyond life and critical...

Dentists’ Provident paid out £4.5m in claims to members during 2025, according its claims report for 2025. This was down from £4.9m in claims in 2024. The report shows the largest amount...

Misrepresentation is on the rise in income protection leading to calls for simpler application forms and changes to underwriting, hears Abigail Montrose.   The income protection (IP) market has been growing. However,...

To mark National Apprenticeship Week, Health & Protection speaks to Charlotte Clements, apprentice at Cirencester Friendly (pictured), about being prepared to talk to her peers about protection, the importance of employers providing...

Allianz UK has launched a short-term income protection policy which requires no medical underwriting and provides immediate cover.  Available only through financial advisers and mortgage brokers, benefits are paid for a maximum...

While private medical insurance (PMI) complaints to the Financial Ombudsman (FOS) dropped 9.7% for the third quarter of the 2025 financial year, income protection grievances have continued to soar - up 22.4%...

The Interesting Life Company has launched the Interesting Life Agent (ISLA), a digital tool designed to help advisers quickly predict, understand and explain underwriting decisions. ISLA, developed by The Interesting Life Company...

The Financial Conduct Authority (FCA) is hopeful that exits and entries into the protection insurance market will drive “dynamism,” but the regulator is also alive to the risks of protection gaps emerging....