Individual Protection

Artificial intelligence (AI) will benefit the protection industry but “human intelligence will still make a difference” the LifeSearch Awards heard. LifeSearch chief information officer Chris Payne said AI needs to be taken...

Holloway Friendly and Wiltshire Friendly have announced a proposal to merge subject to regulatory approval. This is the second merger of UK mutuals announced this year following OneFamily and Scottish Friendly's merger...

Health & Protection is delighted to announce Bupa as the headline sponsor of the UK Health & Protection Awards 2026. Bupa commercial director Richard Norris said: “The UK Health & Protection Awards...

LifeSearch is in the final stages of testing its new customer app which it will use to improve consumer understanding and engagement, Health & Protection can reveal. It will start with focusing...

Artificial intelligence (AI) has played a key role in creating profiles that inform how LifeSearch communicates with its customers and their protection journeys. This is according to LifeSearch CEO Debbie Kennedy (pictured),...

A machine learning future will make protection distribution better, not worse, but the industry has been challenged to not let innovation outpace integrity, according to LifeSearch executive chairman Tom Baigrie. Baigrie (pictured)...

Vitality has launched an AI‑powered underwriting process that summarises GP reports for life and serious illness cover applications. A pilot of the process showed an 81% reduction in GP report length and...

Paradigm has appointed Nick Delawa as business development director. Covering London and the South East, Delawa (pictured) will work closely with member firms to support business growth, provide strategic guidance and ensure...

Depleting consumer confidence has led to increased interest in taking out protection cover. This is according to National Friendly’s Bruised Britain #3: Modern Day Fears study which polled 2,000 consumers in February...

Zurich is providing its life protection customers with access to bereavement support service Empathy at no extra cost and also investing in specialist training for its teams. From today, retail protection customers...