Protection

Greater adoption of artificial intelligence (AI) in the protection industry may not necessarily lead to job losses, according to Equisoft. While AI might phase out much of the day-to-day manual administrative tasks...

Reassured is using Adviser.AI’s platform to automate, personalise, and streamline processes such as marketing, servicing enquiries, policy outreach, cross-selling, and customer retention.  The firm added it is aiming to reduce these admin-heavy...

Broadstone has appointed Emily Degan as team leader for its risk and health desk-based consulting team. Up until February of this year she led a team of client relationship managers as a...

The protection and health insurance sector needs to be making progress in becoming more diverse in order to better reflect the society and the customer base it serves. There is evidence that...

The Financial Conduct Authority’s (FCA) supervisory work related to inactive appointed representatives (ARs) has resulted in networks removing 11 firms, according to the regulator. As part of its review, the FCA warned...

Zurich retail protection has launched a private client service for advisers with ultra high net worth (UHNW) protection cases. It will apply to premiums of more than £1,000 per month or £12,000...

Cirencester Friendly paid 94% of new income protection (IP) claims made in 2025, down slightly from 95.8% in 2024. According to the mutual’s claims report for 2025, the total number of IP...

Canada Life is introducing specialist cancer support from Perci Health for all its group critical illness (CI) members with immediate effect and no additional cost. Members with a cancer diagnosis will be...

Artificial intelligence (AI) will benefit the protection industry but “human intelligence will still make a difference” the LifeSearch Awards heard. LifeSearch chief information officer Chris Payne said AI needs to be taken...

Holloway Friendly and Wiltshire Friendly have announced a proposal to merge subject to regulatory approval. This is the second merger of UK mutuals announced this year following OneFamily and Scottish Friendly's merger...