Tag: Consumer Duty

Four in 10 advisers have changed their client servicing approach as a result of Consumer Duty. This is according to ...

The Financial Conduct Authority (FCA) has warned the insurance industry to improve monitoring to determine whether firms are delivering good ...

The Financial Conduct Authority (FCA) has undertaken an in-depth review of the life insurance market's governance arrangements and pure protection ...

The Financial Conduct Authority expects firms to address key fair value challenges connected to goneaway customers, data gaps, vested rights ...

Standardising how protection insurance providers report fair value assessments will be "helpful" for advisers grappling with Consumer Duty. This is ...

Stonebridge has appointed Guardian and Zurich to its protection panel, taking the number of primary providers from six to eight. ...

More than a third (37%) of advice firms have reviewed or changed their fees structure since the Consumer Duty was ...

The Financial Conduct Authority (FCA) has praised insurers for improving propositions to offer new health and wellbeing benefits and widening ...

The Personal Finance Society (PFS) has launched a competency diagnostic tool to identify key areas of training needs to ensure ...

The Consumer Duty will not be applied retrospectively to complaints received by it and the Financial Ombudsman Service (FOS), the ...