Behavioural science key to detecting foreseeable harm under Consumer Duty – Hogg
The Consumer Duty is underpinned by behavioural science so firms need to get to grips with these ideas and think ...
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Tag: Consumer Duty
Nothing done about insurer commission incentivising bad adviser behaviour for 20 years – Bjelobaba
Nothing has been done about low private medical insurance (PMI) policy renewal commissions from insurers incentivising bad adviser behaviour for ...
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Reeves tells FCA to examine how Consumer Duty affects the way ‘businesses interact with businesses’
The chancellor has charged the Financial Conduct Authority (FCA) with reassessing the impact of its Consumer Duty on financial services ...
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‘Massive revolution’ needed in protection with goal of millions of new policies – Walton
Mortgage Advice Bureau (MAB) protection proposition director Andy Walton has laid down the gauntlet for the industry to sell millions ...
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FCA market study must recognise ‘need for flexibility’ in commission
The Financial Conduct Authority (FCA) needs to recognise the need for flexibility in commission in its market study. This is ...
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FCA outlines insurance fair value and claims handling as Consumer Duty priorities
The Financial Conduct Authority (FCA) has identified fair value outcomes, including the impending pure protection market review, and claims handling ...
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Consumer Duty drives more adviser protection conversations as interest grows – AMI
The Consumer Duty is leading to increased adviser engagement with protection insurance, with 41% admitting they are having more protection ...
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PMI documents remain too complex one year after Consumer Duty – Fairer Finance
One year after the introduction of the Financial Conduct Authority’s (FCA) Consumer Duty, the complexity of financial documents including for ...
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Focus on price and value ‘challenging’ as firms have used opaque fees – FCA
Financial services firms have found focusing on price and value “challenging” during the first year of the Consumer Duty, according ...
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FCA wants firms to identify rules to eliminate that overlap with Consumer Duty
The Financial Conduct Authority (FCA) is calling on firms to suggest rules which could be eliminated or simplified if they ...
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