Tag: Consumer Duty

The Financial Conduct Authority (FCA) has warned firms not to engage in so called "sludge" practices such as discouraging customers ...

The Financial Conduct Authority (FCA) is warning protection product providers that simply complying with fair value rules they are already ...

The Financial Conduct Authority (FCA) has written to the chief executives and directors of health and protection insurers and intermediaries ...

The Financial Conduct Authority (FCA) has told firms to pay particularly close attention to existing and new communications which customers ...

The Personal Finance Society (PFS) has emphasised the importance of changing culture within financial services firms to meet the Financial ...

The Financial Conduct Authority (FCA) has said it does not expect a judicial review of its Consumer Duty after a ...

To fulfil Consumer Duty regulatory requirements, firms in the financial services sector will need to hold data about the vulnerability ...

The Financial Conduct Authority (FCA) is scrutinising Consumer Duty implementation plans from across insurance and financial services to understand the ...

The Consumer Duty requires adviser firms to think about how their charges represent fair value for different groups of consumers ...

A tick-box approach to implementing incoming rules will not suffice as the Financial Conduct Authority (FCA) has warned it is ...