FOS upholds fewer IP complaints but more PMI grievances
The Financial Ombudsman Service (FOS) has received and upheld fewer income protection-related complaints in the second quarter of its financial ...
Read moreThe Financial Ombudsman Service (FOS) has received and upheld fewer income protection-related complaints in the second quarter of its financial ...
Read moreComplaints about income protection (IP) insurance dropped by 15% in the first quarter of the 2022-23 financial year, according to ...
Read moreThe Financial Ombudsman Service (FOS) has appointed a deputy chief ombudsman and chief operating officer (COO) to work under incoming ...
Read moreFewer than 100 complaints were made against advisers regarding the most common protection and health insurance products in the last ...
Read moreThe Financial Ombudsman Service (FOS) has appointed Abby Thomas as chief executive and chief ombudsman. Thomas (pictured) has significant experience ...
Read moreThe Financial Ombudsman Service (FOS) has reassured firms that it will not apply the incoming Consumer Duty rules retrospectively. This ...
Read moreAdvisers need two years to implement the Consumer Duty and there are concerns about how the Financial Ombudsman Service (FOS) ...
Read moreThe Financial Ombudsman Service (FOS) is considering changing its funding model to incentivise constructive behaviour within the industry and says ...
Read moreThe Financial Ombudsman Service (FOS) saw it’s workplace benefits spend including healthcare and protection cover soar by almost £1m in ...
Read moreThe Financial Ombudsman Service (FOS) spent more than £1,000 per case in the last financial year and revealed its backlog ...
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