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FCA warns insurance industry to improve Consumer Duty monitoring
The Financial Conduct Authority (FCA) has warned the insurance industry to improve monitoring to determine whether firms are delivering good outcomes for retail customers, as required by the Consumer Duty. It highlighted...
Read moreProtection should celebrate Pride all year round, not just in June – John Pawley, Reassured
John Pawley, talent selection manager at Reassured, speaks to Health & Protection about being bullied about his sexuality when he was younger, how his employer has launched D,E and I training as...
Read moreDeadHappy’s 25,000 policies remain in force as administrator tells customers to keep paying
Evelyn Partners has been appointed as administrator to controversial life insurer DeadHappy which had more than 25,000 active customer policies. The administrator told customers that all policies remain valid following its appointment...
Read moreTwo-thirds of neurodiverse workers feel they lack proper support – Zest
Two-thirds (64%) of neurodiverse employees in the UK feel their workplaces lack sufficient support, putting businesses at risk of employee alienation. Opinium surveyed 2,000 people for Zest's Unlocking the potential of neurodiversity...
Read morePrioritising talking therapies cuts in-patient mental health claims 69% – Vitality
Vitality has seen a 179% increase in member use of talking therapies since 2019 which it believes has helped to cut in-patient mental health claims significantly. The insurer said during the same...
Read moreCigna Global appoints GBG’s Neil Kirby as CEO of global individual health
Neil Kirby has been appointed CEO of global individual health (GIH) at Cigna Global, starting his new role on 1 July. Kirby was most recently group chief marketing and strategy officer at...
Read moreAdvisers need ‘trust and openness’ to handle rising addiction in HNW clients
Client addiction illnesses can be a problem for any health insurance adviser, but the issue can get even more complicated when dealing with high net worth (HNW) families. “It can be absolutely...
Read moreVikki Jefferies joins L&G as market development director from Primis
Vikki Jefferies is joining Legal & General Retail as market development director leaving Primis network after more than six years as proposition director. Jefferies is being appointed following the announcement of L&G...
Read moreMetLife overhauls Everyday Protect with benefits, price and occupation changes
MetLife is overhauling its Everyday Protect product by increasing the value of its most claimed benefits, cutting less-claimed benefits, increasing the price and widening the occupations covered. The changes will go live...
Read more‘I would never wish for my sexuality to define me as a person or in the workplace’ – Richard Brown, Scottish Widows
Richard Brown, senior manager at Scottish Widows, speaks to Health & Protection about how his sexuality does not define him in the workplace, the importance of being open about his sexuality and...
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Exclusive: Rose St Louis joins Canada Life as first chief customer officer
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Spire launches standalone genetic test for disease prediction
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Thailand, Vietnam and Malaysia growing expat hubs as China stutters – analysis
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Network compliance heads and insurers told ‘just do it’ on single life policies
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Perci Health hires Katie Crook-Davies as director of strategic accounts
